Refund policy

Returns

We accept returns or exchanges up to 14 days after your order has been dispatched. Store credit is given unless a refund is asked for. The refund amount will be minus the cost of the original postage.

Please note we cannot offer free returns.

Please note under no circumstances do we accept worn or washed items for return. Any item received after the 14 days period or sent back worn will be returned to sender.

*PERSONALISED ITEMS CAN NOT BE RETURNED OR EXCHANGED UNLESS FAULTY.

Please include all the following information with your item otherwise we cannot process the return:

  • Name
  • Order No.
  • Reason For Return
  • Refund or Store Credit or Replacement

UK Returns Address: Unit 5, Distillery Hub, Distillery Brae, Spencer Rd. Derry/Londonderry, BT47 6AN, United Kingdom

ROI Returns Address: The Paper Press, Unit 3, Killea Business Park, Killea, Carrigans, Co. Donegal, Republic Of Ireland

International Returns: The Paper Press, Unit 3, Killea Business Park, Killea, Carrigans, Co. Donegal, Republic Of Ireland

For Returns £50/€75 consider using tracked delivery.